Health & Safety

Ride Restrictions

  • All Riders must be 6 years of age and over.
  • Maximum weight per person is 125KG or 265lb in one OGO.
  • Maximum combined weight of rides in one OGO is 250 kg or 551 lb.

Guests may not be able to participate if they suffer from any of the following conditions; including high blood pressure, epilepsy, dislocations, pregnancy, heart conditions, back, neck or head injuries, lack of full body mobility, impairment due to the influence of alcohol or drugs, or any other physical or mental condition that may restrict your ability to safely ride.

If you do have any questions about your ability to ride please contact us on info@ogo.co.nz or call us on (0800) 646 768 to speak to our Crew.

Quality Assurance

OGO is Worksafe, Outdoors Mark and Adventure Activity Safety audit certified. OGO has been a certified adventure operator since the register began in November 2014 as the first ball rolling operator to be registered. It’s ethically and legally mandatory that responsible adventure tourism operators have robust safety systems in place. It’s OGO’s guarantee that we will keep leading the ball rolling industry in customer care and safety.

Health and Safety downloads

Qualmark

Qualmark is New Zealand tourism’s official quality assurance organisation, providing a trusted guide to quality travel experiences. Qualmark makes it easy for travellers to select high quality places to stay, things to do, and ways to get around.

When you see a business displaying the Qualmark symbol you can be assured that the business has met stringent quality standards and environmental criteria – earning New Zealand tourism’s official quality mark.

OGO Rotorua undertakes an annual assessment programme with Qualmark to ensure we are offering the optimal visitor experience to you as well as operatring sustainable business practices.

Find out more about Qualmark here:  www.qualmark.co.nz

OutdoorsMark

OutdoorsMark is NZ’s national outdoor safety audit programme designed by the New Zealand outdoors community for the New Zealand outdoors community. One of OutdoorsMark’s fundamental objectives is to give participants in adventure activities, and the public, the assurance that the management of the activities has been checked by an independent expert – an OutdoorsMark auditor. If the operation is assessed by the auditor as being at, or above, the benchmark standards of the OutdoorsMark certification scheme, Skills Active grants OutdoorsMark certification.

Find out more about OutdoorsMark here:  outdoorsmark.com

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